Platform / Sherpa Observability
SHERPA OBSERVABILITY
Real-time add-on

See what's slowing your customers down, and why.

Metrics, logs, traces, Lambda and real-user monitoring in one view, on the same platform as your cost and security.

✓Every signal in one view.
✓CloudWatch off, daily or real-time, per service.
✓OpenTelemetry or ADOT for your applications.
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Sherpa platform · click a tab
Metrics
Lambda
Metrics
Lambda
Metrics: data points by source, application, infrastructure and Lambda.
Available in AWS Marketplace
AWS Partner, Advanced Tier ServicesAWS Advanced Tier Partner
IN SHORT

What is Sherpa Observability?

Sherpa Observability brings metrics, logs, traces, Lambda performance and real-user monitoring into one view inside Sherpa, an AI platform for AWS, next to the cost and security of the same resources. Teams choose CloudWatch collection per service: off, daily or real-time. Daily collection is included and real-time collection is a paid add-on; CloudWatch charges are billed to the company's own AWS account, and Sherpa shows the estimated cost of each setting before it is turned on. Applications can send traces, metrics and logs with OpenTelemetry or ADOT. For Lambda, Sherpa shows invocations, errors, and average and p95 duration per function, and Automate writes a plan to find and fix the cause of a slow or failing service.

The business problem

Why do teams need Sherpa Observability?

Sherpa mascot with a question
THE CHALLENGE

Customers feel it first

Slow pages and failed requests.

→
TODAY

Six or more tools

Metrics, logs and traces in different places.

→
THE WORK

Console hopping

Engineers chase the cause across screens.

→
WHAT LEADERS GET

No cost or owner

Leaders see incidents, not what they cost.

Sherpa mascot
WITH SHERPA

Metrics, logs and traces in one view, next to the cost and security of the same resources.

What you get

What does Sherpa Observability give your business?

01

One view of every signal

Metrics, logs, traces, Lambda and real-user monitoring in one place.

  • Filter by metric, account and region
  • Share a view with your team
Observability · metrics
Observability · metrics
Observability · Lambda
Observability · Lambda
02

Serverless, covered

See invocations, errors, average and p95 duration for each Lambda function.

03

Collect the way you want

Choose CloudWatch collection per service, and send application telemetry with OpenTelemetry or ADOT.

  • Daily collection is included
  • Real-time collection is a paid add-on
CLOUDWATCH

Choose off, daily or real-time collection for each service. Daily is included; real-time is an add-on.

MetricsLogsLambda
OPENTELEMETRY

Send traces, metrics and logs from your applications with OpenTelemetry or ADOT.

EC2ECSEKSLambda
Metrics, logs, traces, Lambda and real-user monitoring in one view
Who it's for

Who is Sherpa Observability for?

OPERATIONSDEVOPS & SRE

Find the cause faster

✓ Every signal in one view
ENGINEERINGCTO & VP ENGINEERING

Know what to fix first

✓ Performance next to cost
LEADERSHIPCEO & EXECUTIVES

Fewer surprises for customers

✓ Problems seen sooner
One platform

Works with the rest of Sherpa.

Every part runs on the Sherpa Knowledge Graph.

Sherpa proposes; your team approves and applies. Sherpa never changes your workloads.

See it on your own AWS estate.

We show you Sherpa on the questions that matter most to you.

QUESTIONS

Questions we get asked.

Sherpa mascot with a question
Is real-time collection included?+

Daily collection is included. Real-time collection is a paid add-on.

Who pays for CloudWatch data?+

CloudWatch monitoring data arrives once you enable it and is billed to your own AWS account.

Can our applications send data directly?+

Yes. Applications can send telemetry with OpenTelemetry or ADOT.

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Find out what's really happening in your AWS cloud.

On a 30-minute onboarding call, our team connects your AWS organization with you using one CloudFormation template. Your first cost data usually arrives within 24 to 48 hours.

After you sign up, a member of the Sherpa team contacts you within one business day to discuss your AWS environment and the right way to start.